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Privacy Policy

Last updated: September 23, 2026

1. Introduction

Sheelon ("we," "us," or "our") operates the interactive learning platform at sheelon.me. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. By using Sheelon, you consent to the practices described herein.

2. Data Controller

Sheelon is operated by Sheelon Inc. We are the data controller responsible for your personal information. For data protection inquiries or to exercise your privacy rights, contact us at: [email protected]

3. Information We Collect

Account Information

  • Name and display name
  • Email address
  • Password (stored as a secure hash; we never store plaintext passwords)
  • Profile information you choose to provide (school name, subjects, grade levels)

OAuth Data

If you sign in via Google or Microsoft, we receive your name, email, and profile picture URL from those providers. We do not receive or store your OAuth password.

Platform Usage Data

  • Quizzes you create, including question content and settings
  • Game session data (game mode, player count, scores, answer responses)
  • Player nicknames entered during game sessions (no account required for players)
  • Analytics and reporting data derived from game sessions

Technical Data

  • IP address (hashed for rate limiting; we do not store raw IP addresses)
  • Browser type and version
  • Device type and operating system
  • Pages visited and features used

AI Quiz Generation Data

If you use the AI-powered quiz generation feature, we collect the topic, audience description, difficulty level, and language you provide (and, when you upload a source document, the contents of that document). This information is sent to a third-party AI service to generate quiz questions. The generated quiz content is stored in your account.

We keep what each AI quiz was generated from: the topic, audience, difficulty and language; any text you paste; notes you write for a celebration quiz; any document you upload (the file itself and the text taken from it); and, for topic quizzes, the research notes we gathered. We keep them with the quiz so AI features can later add to or change a question from the same material. Uploaded documents are stored in a private Cloudflare R2 storage bucket. They are deleted when you delete the quiz or your account, and they are not included when a quiz is copied. Please include in celebration notes only what you are comfortable sharing with us and our AI provider.

Payment Information

If you subscribe to a paid plan, we collect billing information through our payment processor, Lemon Squeezy (a merchant of record). We do not store your full credit card number; Lemon Squeezy handles all payment processing, tax collection, and compliance. We receive only limited payment information such as transaction status and subscription details.

4. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we process your personal data under the following legal bases as defined in the General Data Protection Regulation (GDPR):

  • Contract Performance (Article 6(1)(b)): Account data, quiz content, game session data, and payment information are processed to provide the Sheelon service you signed up for.
  • Legitimate Interest (Article 6(1)(f)): Technical data and analytics are processed to improve our platform, prevent abuse, ensure security, and optimize performance. Content you create on the platform is also used to develop, test, and improve our features and the models that power them. We have assessed that these interests do not override your fundamental rights and freedoms, and you may object at any time by contacting us.
  • Consent (Article 6(1)(a)): Marketing emails and analytics cookies are processed only with your explicit consent, which you may withdraw at any time.
  • Legal Obligation (Article 6(1)(c)): We process data as necessary to comply with legal obligations, such as tax reporting and responding to lawful requests from authorities.

5. How We Use Your Information

  • To create and manage your account
  • To deliver the Sheelon service, including hosting games and generating analytics
  • To process payments and manage subscriptions
  • To send transactional emails (account verification, password resets, billing notices)
  • To send optional onboarding and feature announcement emails (with consent)
  • To improve and optimize the platform
  • To prevent abuse and enforce our Terms of Service
  • To respond to support requests

We do not sell your personal information. We do not use your personal data for advertising, and we do not share student data with third parties for marketing. Content you choose to publish or share, such as a quiz you publish to the Community Library, may be featured in our own product and marketing materials, as set out in our Terms of Service. Content you keep private is not. We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.

6. Cookies and Tracking Technologies

Sheelon uses cookies and similar technologies to provide and improve our service. Below is a description of the cookies we use:

Essential Cookies (Always Active)

  • Session Cookie (authjs.session-token): Required for authentication and account security. This cookie expires when you close your browser or after 30 days.
  • CSRF Token (authjs.csrf-token): Protects against cross-site request forgery attacks.
  • Language Preference (NEXT_LOCALE): Remembers your language selection.
  • Cookie choice made (sh_consent_decided): Remembers that you already made a cookie choice, so the banner does not reserve space on the page for a banner it will not show again. It does not store which choice you made or any other personal data. This cookie lasts one year.

Analytics Cookies (With Consent)

  • Google Analytics (_ga, _ga_*): Used to understand how visitors use our platform, analyze traffic patterns, and improve user experience. These cookies are loaded only with your consent. They expire after 2 years of inactivity.

Cookie Consent Preference

  • Consent preference (localStorage): Your accept/reject choice from our cookie consent banner is stored locally in your browser using localStorage. This preference persists until you clear your browser data. We also keep a small cookie that remembers a choice was made, described above under Essential Cookies.

We do not use advertising or marketing cookies. You can manage your cookie preferences through your browser settings or by using our cookie consent banner. Note that disabling essential cookies may affect your ability to use certain features of Sheelon.

7. Third-Party Services

We use the following categories of third-party service to operate Sheelon. Each is governed by its own privacy policy; where a service is named below we encourage you to review it, and you can ask us at any time which providers we currently use in a given category.

Authentication

  • Google OAuth and Microsoft Entra ID -- optional single sign-on. We receive your name, email, and profile picture. We do not receive your password from these providers.

Payments

  • Lemon Squeezy -- acts as our merchant of record, handling payment processing, tax collection, and compliance. We receive only limited information (transaction status, subscription details). See Lemon Squeezy's Privacy Policy.

Analytics

  • Google Analytics 4 (GA4) -- collects page views, user interactions, browser type, device type, and approximate location (country/region level). GA4 scripts are loaded only after you accept analytics cookies via our cookie consent banner. Data is retained for 14 months per Google's default retention settings. See Google's Privacy Policy.
  • Microsoft Clarity -- records how visitors move through the site so we can see where the product is confusing. This includes page views, clicks, scrolling, mouse movement and a video-style replay of the browsing session, along with browser type, device type and approximate location. Unlike our Google Analytics tag, Clarity is not gated behind the cookie banner and begins recording when you arrive.
  • Clarity records gameplay too. Recording covers every page: the account, quiz-building, library, billing and marketing pages, and also the pages students use to join and play a game and the pages a host uses to run one. A replay of a game can therefore include the nickname a player chose, the answers they picked and the scores on screen. Students join with a self-chosen nickname and no account, so we never ask them for a real name, and we do not sell any of this data. See Microsoft's Privacy Statement.

Error Monitoring

  • Error monitoring providers -- capture application errors, stack traces, browser type, operating system and the URL where an error occurred, and may capture anonymized session replays of sessions where an error occurred so we can reproduce and fix bugs. No personally identifiable information (such as names, emails or passwords) is intentionally sent to them.

Email

  • Email delivery providers -- deliver transactional and, where you have opted in, marketing email. They process your email address and may collect delivery metadata such as opens and clicks.

Infrastructure

  • Cloud hosting and database providers -- host our application, database, cache and file storage. Data stored by the application currently resides on infrastructure in the United States.
  • Cloudflare R2 -- stores the documents you upload to generate an AI quiz, in a private bucket with no public link to any file. A document is deleted when you delete the quiz or your account.
  • Content delivery and network security providers -- provide CDN, DNS routing and DDoS protection, and process IP addresses and HTTP request metadata (headers, URL paths) to route and protect traffic.

AI Quiz Generation

  • AI providers -- when you use AI-powered quiz generation, the topic, audience description, difficulty level, language, any notes you write and any source documents (for example a PDF you upload) are sent to a third-party AI service to generate quiz questions. No personal account information (name, email or payment data) is included in AI requests. Generated content is stored in your account. We may change the AI providers we use as the service evolves.

8. International Data Transfers

Sheelon is operated from the United States. If you are located in the European Economic Area (EEA), United Kingdom, Switzerland, or other regions with data protection laws, your personal information may be transferred to and processed in the United States and other countries where our service providers operate.

These countries may not have the same data protection laws as your jurisdiction. When we transfer your data internationally, we rely on approved safeguards including:

  • Standard Contractual Clauses approved by the European Commission (for transfers to service providers)
  • Data Processing Agreements that meet GDPR requirements with all third-party processors
  • Services certified under the EU-U.S. Data Privacy Framework where applicable (e.g., Google, Microsoft)

9. Data Retention and Deletion

We retain different categories of data for different periods based on their purpose:

Retention Periods

  • Account data (name, email, profile): retained for as long as your account is active.
  • Quizzes and game session data (questions, scores, player responses): retained until you delete them or until your account is deleted.
  • AI generation inputs (the text, notes, research notes and uploaded documents a quiz was generated from): retained until you delete the quiz or your account. Copies of a quiz do not include them.
  • Analytics data (Google Analytics): retained for 14 months per Google’s default data retention settings, then automatically deleted.
  • Error logs: retained for 90 days, then automatically deleted.
  • Email delivery records: retained by our email delivery providers for as long as needed to deliver and troubleshoot messages, typically no more than 30 days.
  • Payment records (Lemon Squeezy): retained as required for tax and legal compliance (typically 7 years for financial records).
  • Player nicknames (game participants without accounts): retained as part of game session data. These are temporary, user-chosen display names and are not linked to any real identity.

Account Deletion

You can delete your account yourself at any time from Settings, or by contacting us at [email protected]. Upon account deletion:

  • Your account and profile information will be permanently removed
  • Quizzes you created will be deleted. Copies other users have already made, and content already published, may remain in their accounts or in materials already distributed
  • Game session data associated with your account will be anonymized or deleted
  • This process may take up to 30 days to complete across all systems

We may retain certain information as required by law (e.g., financial records for tax purposes) or for legitimate business interests (e.g., anonymized analytics data that cannot be linked back to you).

To stop free-plan allowances from being reset by deleting an account and signing up again, and to keep offers that are meant to be one per person from being claimed twice, we keep two things after deletion: a one-way hash of your email address alongside a count of the free AI generations that account used, and your subscription records, which include the card brand and last four digits already stored for billing. The email hash cannot be reversed into an address. It is only ever checked by hashing an address someone enters at sign-up and looking for a match, and it is never used to contact you or to rebuild a profile of you.

10. Children's Privacy (COPPA)

Sheelon is designed for use by educators. Teachers create and host quizzes; students take part. There are two ways a student can take part, and they collect different things.

Joining a game with a PIN. No account, no sign-up and no personal information: the student types a PIN and picks a nickname, and that nickname is all we hold. This is how most Sheelon games run, and nothing about it has changed.

Being on a teacher's class. A teacher can create a class, which is a named list of their students that lasts the school year so the same homework can go to the whole group and the teacher can see who has not started. The names on that list come from the teacher: either typed in by hand or imported from the teacher’s Google Classroom. Depending on how the teacher set the class up, a student either signs in with their own account or picks their name from the list without one. Work a student does for that class is kept against their name on it, across the year, which is the entire point of having a class. Deleting the class deletes the list and every student row on it.

We do not knowingly collect personal information from children under 13 beyond a self-chosen nickname in a PIN game and the name their teacher put on a class list.

Educator responsibility: Sheelon is designed for educators. When used in educational settings, educators and schools are responsible for compliance with the Children’s Online Privacy Protection Act (COPPA) and for obtaining any necessary parental consent before allowing students under 13 to participate. When a school uses Sheelon in a classroom setting, the school acts as the agent of the parent for the purposes of COPPA consent.

What we collect from students: From a student who joins a game with a PIN, only a temporary, self-chosen nickname, which is profanity-filtered and stored as part of that game session. From a student on a class list, the name their teacher entered or imported, and their results on work set for that class. We never ask a student for a phone number, a home address or a birthdate, and we never ask a student for an email address unless they are signing in with their own account.

How the under-13 question is actually handled: we do not know how old any student is. We ask for no birthdate, run no age gate at sign-up, and operate no parental consent flow of our own. Instead, before a teacher can create a class or import one, they must tick a statement that Sheelon will store these students’ names and keep their scores against them, and that they hold whatever permission their school or country requires for that. The class cannot be created until they do. We then record three things against that class and keep them: when it was ticked, the exact version of the wording that was on screen, and which account ticked it. That record is a named educator taking responsibility, not verification by us: Sheelon does not contact parents and cannot confirm that consent exists.

If you believe we have collected personal information from a child under 13 without proper consent, please contact us immediately at [email protected] and we will promptly investigate and delete any such data.

11. Data Security

We implement reasonable technical and organizational security measures to protect your data, including:

  • Encryption in transit (HTTPS/TLS for all connections)
  • Passwords hashed using bcrypt with per-user salts
  • IP addresses hashed with SHA-256 before storage in rate limiting systems
  • Database access restricted to application servers only
  • Regular security reviews and dependency updates

No method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

12. Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data. We are committed to honoring these rights promptly and transparently.

For EEA, UK, and Swiss Residents (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of Access (Article 15): Request a copy of the personal data we hold about you.
  • Right to Rectification (Article 16): Request correction of inaccurate or incomplete personal data.
  • Right to Erasure / "Right to Be Forgotten" (Article 17): Request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
  • Right to Restriction (Article 18): Request that we restrict processing of your data in certain circumstances.
  • Right to Data Portability (Article 20): Request a machine-readable copy of the data you provided to us, so you can transfer it to another service.
  • Right to Object (Article 21): Object to processing of your data based on legitimate interests, including profiling.
  • Right to Withdraw Consent (Article 7): Where processing is based on consent (e.g., analytics cookies, marketing emails), you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
  • Right to Lodge a Complaint: If you believe we have not complied with data protection laws, you have the right to lodge a complaint with your local data protection supervisory authority.

For All Users

Regardless of your location, you may exercise the following rights:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Opt out of marketing emails (via the unsubscribe link in any email or by contacting us)
  • Withdraw analytics cookie consent (via your browser settings or by rejecting cookies in our consent banner)

How to Exercise Your Rights

To exercise any of these rights, contact us at [email protected]. We will verify your identity and respond to your request within 30 days (or 45 days for CCPA requests, as described below). If we need additional time, we will notify you of the extension and the reason.

13. California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information.

Categories of Personal Information We Collect

  • Identifiers: Name, email address, IP address (hashed), device identifiers
  • Commercial Information: Subscription plan, payment history
  • Internet Activity: Pages visited, features used, interaction data
  • Professional Information: School name, subjects taught, grade levels (optional)

Sources of Personal Information

We collect personal information directly from you (account registration, quiz creation, game participation), automatically from your device (technical data, analytics with consent), and from third-party providers (Google/Microsoft OAuth profile data).

Your CCPA/CPRA Rights

  • Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months, including the sources, purposes, and third parties with whom it was shared.
  • Right to Delete: You may request deletion of your personal information, subject to certain legal exceptions.
  • Right to Correct: You may request correction of inaccurate personal information we hold about you.
  • Right to Opt-Out of Sale or Sharing: We do not sell or share (as defined by the CCPA/CPRA) your personal information. We have not sold or shared personal information in the past 12 months.
  • Right to Limit Use of Sensitive Personal Information: We do not use or disclose sensitive personal information for purposes beyond what is necessary to provide the Sheelon service.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise your CCPA/CPRA rights, contact us at [email protected]. We will verify your identity before processing your request and respond within 45 days. If we need additional time, we will notify you and may extend the response period by up to 45 additional days. You may designate an authorized agent to make a request on your behalf by providing written authorization.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date. For significant changes, we may also send you an email notification if you have an active account. Your continued use of Sheelon after changes are posted constitutes acceptance of the updated policy.

15. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email: [email protected]

General inquiries: [email protected]